Effective Date: May 2024
Last Updated: January 2026
These Terms and Conditions (the “Terms”) govern your access to and use of
CapitalExotic.com (the “Site”) and any related communications,
tools, and online features we provide (collectively, the “Services”).
These Terms form a legally binding agreement between you and
Capital Exotic (“we,” “us,” “our”).
By accessing or using the Services, you agree to these Terms.
If you do not agree, do not use the Services.
1. Service Contracts Control
Capital Exotic provides different services that may include separate
agreements, invoices, waivers, rental agreements, chauffeur agreements,
detailing or protection service agreements, or other written terms
(each, a “Service Contract”).
The full terms and conditions for any specific service are set out in the
applicable Service Contract you choose and sign or accept.
If there is any conflict between these Site Terms and a Service Contract,
the Service Contract will control for that service.
2. Eligibility and Accounts
You must be at least 18 years old to use the Services.
If the Services require an account, you agree to provide accurate information
and keep your login credentials confidential.
You are responsible for all activity that occurs under your account.
3. Quotes, Availability, and Bookings
Information on the Site is provided for general informational purposes.
Submitting a request through the Site does not guarantee availability,
acceptance, pricing, or confirmation.
Any quote or estimate is subject to confirmation and may change based on
availability, vehicle or service details, schedule changes, location,
add-ons, taxes, fees, or other factors communicated to you.
A booking is not final until confirmed by us in writing, which may include
confirmation by email or text message.
4. Payments, Deposits, and Refunds
If you make a payment or deposit, you agree to the pricing and any applicable
terms provided at checkout, invoice, or in writing.
Deposits, cancellation terms, refund eligibility, and any administrative or
no-show fees may vary by service type and are governed by the applicable
Service Contract and any written booking terms provided to you.
If you believe a charge is incorrect, you agree to contact us first to attempt
resolution. We may provide supporting documentation to payment providers
regarding disputes.
5. Cancellations, No-Shows, and Rescheduling
Cancellation, rescheduling, and no-show rules may vary by service type and
timing and will be provided in your Service Contract or other written
booking terms.
We may cancel or reschedule due to safety concerns, weather, equipment issues,
vehicle availability, staffing issues, or other circumstances beyond our
control. If we cancel, we will provide a reasonable remedy consistent with
any written terms provided for your booking.
6. Text Messages, Calls, and Communications
By providing your phone number, you consent to receive calls and text messages
from us for transactional purposes, such as confirmations, reminders,
service updates, and support.
Where permitted by law and consistent with your choices, we may also send
marketing communications.
You can opt out of marketing texts at any time by replying
STOP. For help, reply HELP or contact us
using the information in Section 15. Message frequency varies, and message
and data rates may apply. Consent to receive marketing messages is not a
condition of purchase.
7. Acceptable Use
You agree not to misuse the Site or Services, including attempting unauthorized
access, interfering with security or functionality, introducing malware,
sending spam, scraping content without permission, or using the Site for
unlawful purposes.
We may suspend or terminate access to the Services if we reasonably believe
you violated these Terms.
8. Intellectual Property
The Site and its content, including text, images, graphics, logos, designs,
and software, are owned by or licensed to Capital Exotic and are protected by
applicable intellectual property laws.
You may use the Site for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works, or
otherwise exploit Site content without our prior written consent.
9. Third-Party Services and Links
The Site may include links to third-party websites or services.
We do not control third parties and are not responsible for their content,
terms, policies, or practices. Your use of third-party services is at your
own risk.
10. Disclaimers
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES,
WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not guarantee that the Site will be uninterrupted, error-free,
secure, or free of harmful components.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAPITAL EXOTIC WILL NOT BE LIABLE
FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR
PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL,
ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES.
To the maximum extent permitted by law, our total liability for any claim
arising out of or related to the Services will not exceed the amount you
paid us for the specific service giving rise to the claim, or $100,
whichever is greater, unless a different amount is required by applicable law.
Some jurisdictions do not allow certain limitations, so parts of this section
may not apply to you.
12. Indemnification
You agree to defend, indemnify, and hold harmless Capital Exotic and its
owners, employees, contractors, and agents from and against claims, damages,
liabilities, losses, and expenses (including reasonable attorneys’ fees)
arising from your use of the Services, your violation of these Terms, or
your violation of any rights of a third party.
13. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard
to conflict of laws principles. If you are a resident of Virginia or the
Services are provided in Virginia, any non-waivable Virginia consumer
protection laws may also apply to the extent required.
14. Dispute Resolution and Venue
Unless prohibited by applicable law, any dispute arising out of or relating
to these Terms or the Services must be brought in the state or federal courts
located in Virginia, including courts in Fairfax County, Virginia, or the
U.S. District Court for the Eastern District of Virginia.
15. Contact Information
Capital Exotic
Legal Entity Name (and any DBA): Capital Exotic
Address: Suite L, 14220 Sullyfield Cir, Chantilly, VA 20151
Email: privacy@capitalexotic.com
Phone: +1 888 818 7381
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