The fine print, minus the fine print
Terms & Conditions
The plain-language version of how renting with Capital Exotics works. Capital Exotic is a brand of ELC Group LLC. The full rental agreement is signed before every booking — these are the terms you should know up front.
01 Who can rent
- Renters must be 21 or older with a valid driver’s license.
- Drivers under 25 may rent vehicles with a daily rate under $900 — or book any vehicle in the fleet chauffeured.
- Insurance is required for self-drive rentals: we can provide coverage, or we verify your own full-coverage policy directly with your provider before you drive.
02 Deposits & payment
- Every rental carries a refundable security deposit, from $250 to $1,500 depending on the vehicle. We confirm the exact hold before you book.
- We accept card, cash, wire, Zelle and Venmo, plus Affirm and Klarna financing. We do not accept cryptocurrency.
- Quotes are confirmed by call or text — nothing is final until you approve the quote and sign the rental agreement.
03 Rental policies
- Booking: a refundable deposit reserves the car ($250–$1,500 depending on the car). The rest of the rental is paid on the day of the rental.
- Cancellation: cancel 14 or more days before your rental starts and your deposit is refunded in full. Cancel within 14 days and $250 of the deposit is non-refundable; the rest is refunded.
- Deposit release: the deposit is released within 24 hours after the car is returned and inspected, with no transfer fee. Your bank may take a few business days to show the release.
- Damage: repairs that cost less than your insurance deductible are taken from the security deposit. Anything above the deductible is handled through your insurance.
- Experiences are reserved with a $250 deposit. The chauffeured Rolls-Royce Cullinan offer needs no deposit.
04 Mileage
- 100 miles per day are included with every rental.
- Extra miles can be pre-purchased up front for less than the overage rate — the rate varies by vehicle, so ask when you book.
05 Your vehicle, guaranteed
- The exact vehicle you book is the vehicle we prepare for you.
- In the rare case a vehicle becomes unavailable, our written backup policy applies: a free upgrade to a comparable or better vehicle, or a full refund — your choice. See the Wedding & Event Guarantee for the full policy.
06 Text messaging (SMS & RCS)
- Capital Exotic, a brand of ELC Group LLC, sends text messages (SMS, MMS and RCS) to customers who opt in: booking confirmations, reminders, service updates, and promotions and flash sales.
- Consent to receive marketing texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to cancel, and you will receive one final message confirming you are unsubscribed. Reply HELP for help, or contact us at book@capitalexotic.com or (703) 673-2882.
- Carriers are not liable for delayed or undelivered messages. Your mobile information is never sold or shared with third parties for their marketing. See our Privacy Policy for details.
07 The rental agreement
- The complete rental agreement — including condition report, fuel policy and any vehicle-specific terms — is provided and signed before every booking.
- Want to read it before you commit? Call or text (703) 673-2882 and we’ll send you a copy.
Questions about any of this? Text us or call (703) 673-2882 — you’ll talk to a person, same day. See also ourRental Policies,Privacy Policy andWedding & Event Guarantee.